RETURN & EXCHANGE POLICY
Return & Exchange Policy
Bamboo Skateboards values your support and hopes that you are 100% satisfied with your purchase and shopping experience.
You must contact us within 14 days if you intend to return any product(s) back to us. Product(s) returned to us after 14 days and without contacting us will not be refunded. If the products are returned after the initial 14 days of receiving the product, we will offer an exchange or store credit only, at our sole discretion.
If we send you a damaged or incorrectly shipped product please contact us immediately. Defective products or products you did not order but received from us will qualify for store credit or a cash refund. All refunds are contingent upon inspection of the product(s) once we receive it.
Customer is responsible for all shipping costs if Bamboo Skateboards is not at fault. If a different size is desired, Bamboo Skateboards will issue an exchange for the return in that item. However, we are not responsible for any shipping costs in the event of an exchange in size.
Sale items are final and are not returnable.
Questions and Concerns
If you have any questions about your online order or concerns in regard to our policies please contact Bamboo Skateboards at:
1917 Rainbow Valley Blvd.
Fallbrook, CA 92028