WARRANTY & REFUND POLICY
Support For Your Goods
Warranty Support & Refund Policy
Returns – We will create a shipping label and email it to you.
Processing Returns & Refunds can take up to 21 or more days. You will be refunded for the full amount back to your original form of payment.
At Bamboo Skateboards we believe in the boards we make and stand behind our product.
Our decks are covered under a 6 month manufacturers warranty against manufacturer defects. Normal wear is expected so here is a breakdown of what is not covered.
What is NOT a manufacturer defect and not covered:
- Nose and tail damage due to impact(trust us, we can tell, we’ve been skating for decades)
- Rail damage from impact(if you throw bamboo against concrete the concrete WILL win…its not rocket science)
- Boards that have been run over by a car(although it sucks a lot, it happens, hunt the reckless driver down and insist that they replace your board)
- Scratches and minor chips(remember it is a skateboard and should look well used)
- Snapped or cracked boards due to impact(although early grabs, tigerclaws and jumps may be ridiculously fun, they do compromise your board. Air at your own risk and land with your feet in the right spot.)
If you have gone through the above items and feel that your board is covered under warranty then we want to hear from you.
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1917 Rainbow Valley Blvd.
Fallbrook, CA 92028